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Privacy Policy

About our privacy policy

Hypnobirthingrandstad cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Hypnobirthingrandstad. The starting date for the validity of these conditions is 24/08/2020, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us with. If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy. About the data processing Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is transparent.

Web store software

CCVshop Our webshop has been developed with software from CCVshop. Personal data that you make available to us for the benefit of our services will be shared with this party. CCVshop has access to your data to provide us (technical) support, they will never use your data for any other purpose. CCVshop is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. CCVshop uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. CCVshop reserves the right to share collected data within its own concern in order to further improve the service.

Web hosting

Alphamega web hosting We purchase web hosting and e-mail services from Alphamega web hosting. Alphamega web hosting processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Alphamega web hosting has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Alphamega web hosting is required by virtue of the confidentiality agreement.

Alphamega web hosting We use the services of Alphamega web hosting for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Alphamega web hosting has no access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

We use the MYyCC platform to process (part of) the payments in our webshop. MYyCC processes your name, address and residence details and your payment details such as your bank account or credit card number. MYyCC has taken appropriate technical and organizational measures to protect your personal data. MYyCC reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), MYyCC will share personal data and information regarding your financial position with credit rating agencies. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of MYyCC's services for which they engage third parties. MyyCC does not store your data for longer than permitted by the legal terms.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, we have given permission to WebwinkelKeur for this. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation. Automatically collected data Data that is automatically collected by our website is processed with the aim of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data. Cooperation with tax and criminal investigations In some cases, HypnoBirthingRandstad can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us. Retention periods We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment. Your rights Based on the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent abuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way. Right of inspection You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data to the e-mail address known to us. Right of rectification You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products. Cookies from third parties In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will notify you by e-mail.

Reviews

“We think it is important that reviews provide the best possible picture of our products and service. Our reviews are therefore, impartially, managed by WebwinkelKeur. Webwinkelkeur has taken measures to guarantee the authenticity of reviews. You can read about these measures here.
Our customers are not rewarded for writing reviews. No discounts or other gifts will be given.”

Contact details
Hypnobirthingrandstad
Thomsonlaan 79
2014 TS Haarlem
The Netherlands
jochem_vd@hotmail.com
Contact person for privacy matters: Jochem van Dijk